Where the heck are you going?

If you are a guy like me, you have inevitably heard those words as you take the exit beyond the one you intended to take, and rather than re-enter the interstate and go back one exit, you turn on your internal GPS and start your cross country small road attempt to end up where you intended to go.  In your mind you know exactly where you expect to end up, and it is not your fault if if those with you can't see it.  In fact, they may know exactly where you are trying to go as well, but just can't see it from the route you are taking.

Our natural response?  "Just be quiet, I know what I am doing."  Ha!  I have had to stop more than once and ask as a result of having set off in a direction that seemed right at the time but put me in a place where no road seemed to get nearer to my goal.

Oul lives our companies and our ministries can experience the same situations, and we as leaders cannot afford the luxury of just turning and trying any old road with the expectation it will take us where we want to go, without the support of those along for the ride with us.  Sometimes the wise move is to turn around and go back to the interstate, but sometimes that way is not open to us and we have to keep going in a direction we think will take us toward the goal.

I have two pieces of advice for you this morning.  First, you need to communicate clearly to those riding with you why you are going the direction you are headed, and make sure they understand as well your level of certainty.  It is ok for those with you to leave breadcrumbs for the possibility of backtracking, but they need to be on board with the direction and the risk.  After all, you are the leader.  Take the time to talk about things in a positive but realistic manner.  You never expect to lose, do you?  However, you may have to change the gameplan a little to ensure success.

My second piece of advice is be willing to stop and ask for direction.  A small bit of tweaking to a plan can in some cases redirect you back toward the goal, rather than allowing you to move further away, and eventually forcing a backtrack.  Consider having a mentor who will give you feedback from his or her experiences.  Also, consider having someone audit your plans and from the outside critique the direction based on your goals. 

Visit WisdomSelling.com for more thoughts on this idea.

Would you lie to make a six-figure Deal?

My wife and I were watching a new and interesting show on TV about a group of guys who sell million dollar real estate.  It seems like their total focus was on making the deal, and their commissions were upwards of six figures on some deals.  These guys let the cameras follow them around during their listing processes, their sales methods and their social lives.  They gave of a strong sense of being willing to do about anything to make a sale.  Just no real set of distinct guidelines for character except as needed to get the deal done.

So this one guy has a listing that he plans to put a special push on and he begins making calls to his major clients.  To each one he uses the same lines, like:  I am calling you first, you are my most important customer, of course I called you first, etc.  Each time he was filmed on the phone he was spinning some message to please the customer, each an obvious exaggeration or outright lie.

Now, this may seem like a personal preference of the agent that I should just accept, but my son was also in the room, watching the show off and on as we admired the different huge houses.  I had to stop and tell him that these lies the guy was telling were not acceptable, and that we should never behave like that.  Well, that is the right thing to say, isn't it? 

However, I immediately had a gut check time.  Would I ever use any sort of falsehood to make a deal?  While now I can safely say I would not, I cannot say my entire sales career was lie free.  I live with the regret of some of what I recall, but I am sure there are lots of times I made a small point that was untrue that I don't even remember.  Ouch - seeing it from the outside in was so distasteful!

I watched this guy with amazement as he had no concerns at all about the viewing public see him do this.  I also had to wonder if he thought these people he was talking to would never watch the show.  What would he say if they called to challenge him on this?  Would he even care?  In today's culture this behavior is being glorified, filmed and shown as entertainment.  Good Grief.

So as you are reading this, is there anything coming to mind that you might need to deal with from the past or for the future.  I encourage you to at least privately consider it and make a decision on your deals in the future.  Win with honesty or not at all?  Easily said, but challenging to implement.  Good luck!